♠ ◆ PLAY SAFE ◆ ♠

Responsible Gaming at v5 rnr

Gaming on v5 rnr should always be fun — never stressful, never harmful. We've built a full suite of player protection tools so every Filipino player can enjoy the platform on their own terms, at their own pace.

PAGCOR Regulated Self-Exclusion Available Deposit Limits Session Reminders 21+ Only

Gaming Should Be Entertainment, Not Escape

At v5 rnr, responsible gaming isn't just a checkbox — it's a core part of how we operate. We know that for the vast majority of our players across Manila, Cebu, Davao, Quezon City, and Makati, betting on sports and playing casino games is a form of entertainment. It's exciting, it's social, and when done right, it's a great way to enjoy the games you love.

But we also know that gambling can become a problem for some people. Problem gambling doesn't discriminate — it can affect anyone, regardless of income, background, or how long they've been playing. That's why v5 rnr has invested in a comprehensive set of responsible gaming tools and policies that put you in control of your experience at all times.

This page explains everything you need to know about how v5 rnr supports responsible gaming — from the tools available in your account to how to reach out for help if you or someone you know needs it. We encourage every v5 rnr player to read this page carefully and to use the tools available to them.

Remember: Gambling is a form of entertainment. Never bet more than you can afford to lose, and always set a budget before you start playing on v5 rnr.
21+

Strictly 21 and Above

In accordance with Philippine law and PAGCOR regulations, the v5 rnr platform is strictly restricted to individuals aged 21 years and above. We verify the age of every player during the registration and KYC process. If you are under 21, you are not permitted to register or play on v5 rnr.

If you suspect that a minor is attempting to access v5 rnr, please contact our support team immediately via live chat.

Your Player Protection Tools

Six tools built into your v5 rnr account to help you stay in control

Deposit Limits

Set a daily, weekly, or monthly deposit limit on your v5 rnr account. Once your limit is reached, no further deposits will be accepted until the limit period resets. Limits can be lowered immediately but increases take 24 hours to take effect — giving you time to reconsider.

Session Time Reminders

Set a session time reminder and v5 rnr will notify you when you've been playing for a set period. It's easy to lose track of time when you're in the middle of a game — our reminders help you stay aware of how long you've been on the platform.

Loss Limits

Define the maximum amount you're comfortable losing in a given period. Once your loss limit is reached, v5 rnr will prevent further betting activity until the limit period resets. This tool is one of the most effective ways to keep your gambling within a budget you're comfortable with.

Cooling-Off Period

Need a short break? A cooling-off period temporarily suspends your v5 rnr account for a period of your choosing — from 24 hours up to six weeks. During this time, you won't be able to log in, deposit, or place bets. It's a useful tool if you feel you need a short pause without committing to a full self-exclusion.

Self-Exclusion

Self-exclusion is a formal commitment to stop gambling on v5 rnr for a defined period — from six months up to five years, or permanently. Once activated, your account will be closed and you will not be able to re-register during the exclusion period. This is our most powerful responsible gaming tool.

Promotional Opt-Out

If you find that promotional offers and bonus notifications are encouraging you to play more than you'd like, you can opt out of all marketing communications from v5 rnr at any time. Simply update your communication preferences in your account settings or contact our support team.

How to Activate Your Protection Tools

All responsible gaming tools on v5 rnr are available directly from your account. Here's how to get started:

1
Log In to Your v5 rnr Account

Access your account using your registered email and password. If you haven't registered yet, you must be 21 or older to create an account on v5 rnr.

2
Go to Account Settings

Navigate to your profile or account settings menu. Look for the "Responsible Gaming" or "Player Protection" section within your account dashboard.

3
Choose Your Tool

Select the tool you want to activate — deposit limits, loss limits, session reminders, cooling-off period, or self-exclusion. Each tool has a clear description and setup guide.

4
Set Your Parameters

Enter the limit amount or time period you want to apply. Review your selection carefully before confirming — some restrictions take effect immediately and cannot be reversed quickly.

5
Contact Support if You Need Help

If you're having trouble activating any responsible gaming tool, or if you want to request self-exclusion urgently, contact the v5 rnr support team via live chat 24/7. Our team is trained to handle these requests with care and confidentiality.

About Self-Exclusion: Self-exclusion is a serious and effective tool. Once you request self-exclusion on v5 rnr, your account will be suspended immediately. You will not be able to access your account, place bets, or receive promotional communications for the duration of your exclusion. We will also make reasonable efforts to prevent you from opening a new account during this period.

PAGCOR Responsible Gaming Program

v5 rnr operates within the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR). PAGCOR has its own responsible gaming program that provides resources, guidelines, and support for Filipino players who may be experiencing gambling-related difficulties.

PAGCOR's responsible gaming initiatives include player education programs, problem gambling awareness campaigns, and coordination with treatment and rehabilitation services across the Philippines. Players who need support beyond what v5 rnr can provide are encouraged to seek assistance through PAGCOR's official responsible gaming channels.

For PAGCOR responsible gaming information, visit the official PAGCOR website or contact PAGCOR directly through their official government channels.

Need Immediate Help? If you or someone you know is struggling with problem gambling, please reach out to a qualified counsellor or mental health professional. The National Center for Mental Health (NCMH) in the Philippines provides support services. You can also contact our v5 rnr support team at any time — we're here to help, not to judge.

Warning Signs of Problem Gambling

Recognising the signs early is the first step toward getting help

Chasing Losses

Continuing to gamble in an attempt to win back money you've already lost, often leading to larger and larger bets.

Gambling Beyond Your Budget

Spending money on gambling that was set aside for rent, bills, groceries, or other essential expenses.

Neglecting Responsibilities

Missing work, school, or family commitments because of time spent gambling or thinking about gambling.

Gambling to Cope

Using gambling as a way to escape stress, anxiety, depression, or other emotional difficulties rather than as entertainment.

Hiding Gambling Activity

Lying to family members, friends, or colleagues about how much time or money you are spending on gambling.

Unable to Stop

Feeling unable to reduce or stop gambling despite repeated attempts, or feeling restless and irritable when trying to cut back.

If you recognise any of these signs in yourself or someone close to you, please use the responsible gaming tools available on v5 rnr or seek professional support. There is no shame in asking for help — it takes courage.

Quick Self-Assessment

Ask yourself these questions honestly. If you answer "yes" to two or more, consider using v5 rnr's responsible gaming tools or speaking to a professional.

1

Have you ever spent more money gambling on v5 rnr or elsewhere than you originally planned to?

2

Have you ever borrowed money or sold something to fund your gambling?

3

Do you find yourself thinking about gambling frequently, even when you're not playing?

4

Have you ever tried to cut back on gambling but found it difficult or impossible to do so?

5

Has gambling ever caused problems in your relationships with family, friends, or your partner?

6

Do you gamble to escape from problems, stress, or negative feelings in your daily life?

7

Have you ever felt guilty, ashamed, or anxious about your gambling habits?

Your wellbeing comes first. If any of these questions resonated with you, please don't hesitate to activate a responsible gaming tool on your v5 rnr account or reach out to our support team. We're here to help you enjoy gaming safely.

Play Smart. Play Safe. Play on v5 rnr.

v5 rnr is built for Filipino players who love sports betting and live casino games — and we want to keep it that way. Register today, set your limits from day one, and enjoy the platform knowing that your wellbeing is always our priority.

21+  Must be 21 or older to register and play. Gambling can be addictive — please play responsibly. PAGCOR regulated.